At B2C Rides Ltd, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following information when you make a booking or contact us:
- Your name
- Telephone number
- Email address (where provided)
- Collection and destination addresses
- Flight details (where applicable)
- Payment information (where applicable)
- Any accessibility or special travel requirements you choose to provide
How We Use Your Information
We use your personal information to:
- Process and manage your bookings.
- Contact you regarding your journey.
- Provide customer support.
- Process payments.
- Meet our legal and regulatory obligations.
- Improve our services.
Sharing Your Information
We will never sell your personal information.
We may share your information only where necessary with:
- Our drivers.
- Payment service providers.
- Regulatory or law enforcement authorities where legally required.
Data Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse.
Data Retention
We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Your Rights
You have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information where applicable.
- Object to or restrict certain processing.
- Lodge a complaint with the UK Information Commissioner's Office (ICO).
Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact B2C Rides Ltd using the contact details provided on our website.